SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
great item
Easy ta use n came early
me encanta que pueda ponerlos en el orden que yo quiera o diseñar una figura nueva
epicooooooooooooooooooooooooooooooooooooooooooooooo
se ve de buena calidad
Produit conforme à sa description et arrivé dans les temps
everything is ok. mirrors are good quality, and when you put it on wall - mirrors look beautiful I recommended
Todo perfecto
The mirror is not real it looks funny
I like that these were very easy to install. From reading other reviews, I bought more adhesive to add when putting them up. So far so good. They are still placed, and it's been 3 days. So hopefully they will last.
I like them overall, It took me 3 hours to finish. I will be buying the rest to finish off the project.
The mirrors look great! I can see what people are talking about when they mention the funhouse effect. going to buy another pack to fill up my wall.
Great quick design addition for the price. Not the clearest for reflection but awesome for style.
On a flat surface these stick really well, I was able to use a box cutter to cut where I needed In order to get some of them to fit, they have a carnival mirror type affect which is actually pretty fun! However if youre wanting a super smooth finish I wouldnt expect that from these. I mean you get what you pay for really. Was trying to find a cute idea though, for this door and I love how this turned out! Pretty pleased with this cheap alternative
отличное качество
worth to buy surely you will like it!,so I recommend.Thanks
excelente artículo de decoración solo que les pides los cuadros grandes y te traen los chicos
המוצר אינו מראה טובה, רק לנוי. ניסיתי להדביק בלי לעקם אבל עדיין נראה מעוות.
chegou mais rápido do que o esperado aqui em Moçambique, me enganei no tamanho mas a culpa é minha, chegou em perfeitas condições parabéns vendedor.
Merci !!!