SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Conforme à la description.
I used it on my blanket and it worked well it definitely gets the lint balls off and to clean it you just spin off the clear cover. It’s pretty cool they have a “safety mechanism” that doesn’t allow it to be turned on if the cover isn’t on.
the box was damaged but the item itself not. there was nothing to protect the items but luckily nothing got broken
Funciona muy bien, la batería dura mucho. Espero que siga siendo así de bueno y mantenga su calidad. 👍🏼
encantada con esta compra, es igual a lo publicado 🫶
El artículo corresponde con la descripción del anuncio del vendedor. El tiempo de autonomía del aparato al 100% de carga es de unos 20-30 minutos. Cumple con su función. Una cosa que me gusta es que dispone de un sistema de seguridad para no encenderse si la tapa de protección de las cuchillas no está correctamente cerrada. El tiempo de recepción a España fue de 7 días desde la realización del pedido
todo bien gracias
Tested and works really good.
👍👍👍
Машинка дуже гарна, якісна та гарно прибирає катишки. Є екран на нього краще не орієнтуватися, бо скоріше за все він показує тільки приблизно коли вмикаєш, було 82% потім я десь пів години чистив і він вирубився, тобто на 40 хвилин десь вистачає. Заряджається швидко, тому коштує своїх грошей на всі 200%
коробка помятая, товар работает, табло показывает заряд, за 20 минут работы сел на 1%, ещё за 30 минут сел полностью, хотя показывало 92% . на сложных катышках справился средне.На тонкой ткани брюк лучше. На носках тоже неплохо. Во время работы создаёт внутреннюю тягу, что улучшает всасывание не срезанных катышек в аппарат и соответственно количество удалённых. Ощущение, что ему не хватает мощности. Но он стоит своих денег.
Dobre wykonanie. Polecam.
товар приехал в Украину в Днепр примерно за 2 недели беру уже не впервые по качеству хорошее продавца советую спасибо, буду заказывать ещё
보풀 제거 잘되네요
Identique aux photos et description , fonctionne très bien , je recommande le vendeur
Прийшло швидко за неділю. Все працює. Дякую
Działa! Polecam
다이소 보풀제거기가 먹통이 되서 구매 했는데 잘되네요
Good lint remover, i doubt the grille is titanium, but does the job effectively, holds the charge well too. Plus for included usb c charging cable and cleaning brush.