SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Todo bien gracias
Reçu rapidement, merci au vendeur. Pour un prix dérisoire de 0,09€, je ne peux pas être déçu. Je ne l'ai pas encore réglé, mais tout s'affiche parfaitement.
won this item by watering the tree. is nice and simple. works not high visibility during the day and inside light very low! but nice item. on 5th November delivery in 5 days. very fast combined shipping 5 🌟 for seller and item. sames as website. recommend. for the price it is fitting.
Excelente Produto, Chegou Bem Rápido, Excelente Qualidade, Chegou Perfeitamente Tudo Okay, Eu Demorei Um Pouco Para Entender Como Ajustar As Horas A Data E O Dia, Mas Eu Consegui Ajustar Agora Ficou Tudo Okay, Gostei Muito Obrigado 😃👏🤝👍.
excelente el reloj sencillo pero bueno, el paquete 📦 llegó completo 👌 excelente lo recomiendo
Haven’t tried yet but arrived fast
Me está costando un poco ponerlo en hora y averiguar todas sus funciones, pero es muy bonito y cómodo. Ya he logrado ponerlo en hora vamoa a por más costas. Lo elegí en color rojo y me encanta
1. I'm very happy with this product! The quality is great and it looks exactly like the pictures. Shipping was faster than I expected. Good seller communication. I would definitely recommend this shop.
envio excelente es un bonito reloj deportivo de buena calidad llego en buen estado funciona bien y luce muy bien super recomendable me gustó mucho precio de regalo 10/10 muchas gracias aliexpress
mon homme en est tombé amoureux 🤣 si je lui rappelle pas de l'enlever il dort avec 🤣🤣🤣. super facile à régler grace au mode d'emploi fourni avec en fr
muy bien, llegó rápido, excelente compra
pacco arrivato velocemente, preciso, prodotto di qualità, conforme a quanto dichiarato e mostrato nelle foto. adatto per adulti e bambini, figura molto bello. non adatto per giochi erotici. comprerò di nuovo molto bello
Me gusto mucho esta muy lindo lo super recomiendo muy buena calidad lo super recomiendo lego super raoido
Ürün süper kalitede, fakat kargo hizmeti 0
Muy lindo el reloj, excelente el envío, llegó justo en la fecha indicada a Colombia. Gracias al vendedor. 🥳
Bell'orologio vinto col gioco "La Terra dei premi". Non potevo scegliere di meglio: mi piacciono gli orologi da uomo, nonostante io abbia un polso piccolo. È arrivato ben protetto in un sacchetto con pluriball, insieme con un foglio di istruzioni in inglese, di semplice comprensione. Dieci al venditore! Raccomando!🤩🥰😍
Recibido muy rápido, realmente rápido. muchas gracias
Es ligero y cómodo, incluso para muñecas delgadas. Tiene hora, alarma y cronometro y un manual en chino e ingles para ajustarlo
Muy buen artículo, buena calidad y diseño
Super