SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
정말 마음에 듭니다. 재구매 의사가 있습니다. 밤에 어두운데 사용하기 좋습니다.
very good
Es perfecto el tamaño y como ilumina.
Excelente, tal cual lo que publican, muy bueno
Buen producto a. Creo que calidad precio el mejor de todas mis compras en esta plataforma.
Tal y como se describe. Bastante potencia, dos modos de intensidad, modo estroboscópico, multiposicion, indicador constante de batería y dura algo más de una hora con la luz a plena potencia. Además llegó en una semana.
Один з кращих кишенькових ліхтариків в цьому ціновому діапазоні.. Світить дуже яскраво. Показує заряд акумулятора у відсотках, як під час роботи, так і під час зарядки. Є магніти, кліпса для ременя. Один недолік, якщо можна так сказати: аж занадто багато режимів роботи. доки усі проклацаєш...
perfect👌
אור חזק. מחזיק מעמד
Super Ware, schnelle Lieferung, immer wieder gerne !!!!
Produsul a ajuns intact și funcțional chiar dacă cutia a fost puțin distrusă din cauza transportului, totuși ambalarea produsului destul de slabă. Cablu de încărcare usb C, luminozitate destul de bună pentru dimensiunile produsului, afișaj LCD pentru nivelul bateriei atât la încărcare cât și la descărcare. Recomandat produsul
Utilissimo, pratico e illuminazione perfetta. calamita poco potente ma fa il suo. Come da Descrizione, spedizione stavolta un po' lenta causa delle Poste Locali..
Lanterna pequena e potente muito boa luz exelente e ainda serve de power bank muito bom.
Estou muito satisfeito com a compra! O artigo chegou em ótimas condições e está completamente de acordo com a descrição apresentada no site. Recomendo este vendedor sem hesitação, pois o produto é de excelente qualidade e a entrega foi impecável.
Super lampe pour éclairer une pièce ou un couloir à voir l’autonomie. Je recommande personnellement.
he product arrived relatively quickly, exactly as described, looks high quality, I recommend the seller. The product arrived relatively quickly, exactly as described, looks high quality, I recommend the seller. The product arrived relatively quickly, exactly as described, looks high quality, I recommend the seller.
Фонарик за свой цену нормальный , светит хорошо , все режимы работают , правда магниты слабоваты . В Литву приехало через 10 дней
беру не первый раз. фонарики очень классные и удобные. главное что надёжные. половину функций не используется. но это не проблема. удобно пользоваться. в остальном все хорошо
נראה טוב מהזמנות קודמות המכשיר מצויין
La uso para trabajar de noche en incendios forestales. Da una buena luz para lo pequeño que es.Por ahora a valorar la autonomia.. Pero es pequeño y su cabezal de linterna giratorio.Ademas posee un imán para anclarlo en zonas metalicas.