SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
바람이 강한편은 아니지만 배터리가 오래가고 좋습니다
저단이랑 밑으로 방향하면 소음나네요
Recomendo, excelente ventilador
מעולה
Good fan 👍. Ok on gear 1, à bit noisy on gear 2 and noisy on gear 3. So I prefer to use it on gear 1, and it’s ok if it is not too far, for example on a desktop while working.
가격 대비 품질이 아주 만족스럽습니다. 배송도 안전하게 포장되어 빠르게 잘 도착했고, 판매자 피드백도 좋네요. 제품 상태도 꼼꼼히 확인해 봤는데 하자 없이 깔끔합니다. 앞으로 유용하게 잘 사용할 것 같아요. 많이 파세요!
아주 좋아요. 바람도 세고 조그마 한 게 휴대성도 좋을 것 같아요.
세일해서 싸게 잘샀어요
배송도빠르고 포장빵빵하게 왔습니다 그림을 자세히 안보고 상품이름만보고 구매했더니 회전되는 거로 구매한줄 알았더니 그림과 제품 설명이 다름 그런데도 선풍기 퀄리티가 국내서 5만 이상 파는 제품들보다 퀄리티 좋고 조명 과 바람 소음이 적음 쿠폰 할인 잘받아 개당 17000원때로 두개 구매 다음에 회전되는 플러스 제품 노려보겠음 프로+제품 샀는데 회전 안됨 ㅋㅋ 제품 그림 보고 결제들 하세요 ㅎㅎ회전되는 제품만 생긴게 다름 ㅎㅎ
가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비가성비
그냥 쓸만 합니다...다리쪽이 조금 허술함
작동도 잘되고 소음도 아주 작습니다. 만듬새도 좋아서 국내 캠핑용품용 선풍기 못지않네요. 비싸게 몇만원씩 주고 살필요없어요. 강추합니다. 좋아요
풍량괜찮고 소음도 괜찬아요 굿굿 잘쓸께요~~~ 퀄좋습니디!!
젛아요 가격저렴히 잘삿어요 앞으로 잘사용해볼게요젛아요 가격저렴히 잘삿어요 앞으로 잘사용해볼게요
Llego rápido, es excelente producto son muy fuertes y duraderos, buena batería y da muy buen aire. Excelente producto.
좋습니다`~~
선풍적인 인기를 끌겠어요
좋아요
판매자가 제품을 보내지 않고 송장만 등록해서 시간 낭비함. 최악의 경험
자동 회전되는 모델로 꼭 사세요 좋아서 1년써보고 또 삽니다