SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
só falta uma luz interna. mas fora isso é muito bom
an excellent hygrometer it comes with a clock and alarm function it takes two AAA batteries and it's easy to setup and use
Been using it for a while now! Its really helpful to know what the room temp is.
Excelente producto, ya son tres los que voy comprando. Funcionan perfectamente bien. Recomiendo.
온도, 습도, 날짜, 시간, 요일이 모두 표시되어 좋습니다. 알람도 사용이 가능하여 좋네요 요일이 우측 하단에 1~7의 숫자로 표시됩니다. 중앙에는 칼라로 습도의 상태를 표시하는데, 이 부분에 요일을 칼라로 월, 화, 수, 목, 금, 토, 일로 표시하고 삼각형으로 가리키면 더 좋을 것 같네요. 이만.
nice item,many thanhs
Easy of use and high quality tool to monitor daily temperature and humidity changes with time and date.
Funciona muy bien. Es bonito y de buena calidad.
ok
snelle levering. Net voor nieuwjaar. Beste wensen alvast in Belgie.
lo probé va bien buen orecio
works well. arrived in time
Super ! La qualité Aneng.
Rasche Lieferung, Danke! Ich besitze schon mehrere ANENG AP01, welche bisher sehr genau anzeigen. Bei der aktuellen Lieferung zeigt das Thermomemeter von einem Exemplar um 0,8°C mehr an, als an allen bisherigen baugleichen Geräten. Die Wortmarke ANENG kenne ich schon seit vielen Jahren von preiswerten Messgeräten mit hoher Präzision in der low-Budget Preisklasse, deshab sollte es derart hohe Toleranzen bei digitalen Thermometern dieses Herstellers eigentlich nicht geben. Die Hygrometer zeigen stattdessen an allen baugleichen Exemplaren bei einem Referenzwert von 50% Luftfeuchtigkeit, zwischen 49 bis 51% an. Derart genaue Hygrometer findet man in dieser Preisklasse sehr selten, denn die meisten digitalen Billigsdorfer lügen in großem Bereich von deutlich über 10% und sind bestenfalls unbrauchbare Schätzinstrumente. Als weiteren Vorteil bewerte ich die überdimensionierten AAA Batterien, welche an deratigen Messgeräten sehr lange halten und folglich auch Betriebskosten sparen!
Großes gut ablesbares Display, mit einem Bügel in verschiedenen Neigungen aufstellbar. 12h/24h-Anzeige umschaltbar, leider bleibt es bei der Umstellung auf 24h bei der amerikanischen Notation Monat/Tag; die Anzeige "Week" soll wohl den Tag von 1 bis 7 der aktuellen Woche darstellen und nicht die Kalenderwoche des Jahres - damit kann ich jedoch leben. Ohne Funkschnittstelle, was jedoch den Batterieverbrauch senkt. Dies und der Betrieb mit zwei AAA Microzellen (keine LiIon-Knopfzellen!) führt zu einer längeren Betriebszeit mit einem Batteriesatz.
Amazing product for the price, has large easy to use display, is working very well and have confirmed its accuracy!
Como anunciado. Contém manual completo em várias linguas. Já testado
Прийшло швидко, батарейки 2 ААА, в комплекті не має, працює дуже гарно
Получил. Что то блымает.
wszystko działa, jest czytelny i dokladny