SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
בדקתי אותו והוא קולט אפולו לחישות מומלץ
Excelente produto qualidade das gravações limpíssima de se houver,gostei muito recomendo custo benefício sensacional
muy bueno extraordinario buena calidad me llegó súper rápido producto impecable
отлично справляется со соей задачей, для меня качество супер! спасибо продавцу за быструю доставку, всего 5 дней.
Muito bom recomendo.
Todo excelente!!
it is as perfect as in the video. I was so surprised to receive how everything works so amazing!
muy buen producto recomendado 100% sus 3 niveles de cancelación de ruido y 2 cambio de voz, versátil y de buena calidad ⭐⭐⭐⭐⭐
Microfone muito bom, comprei para gravar conteúdo e me surpreendeu, som muito limpo. Valeu super a pena o investimento!
Compact mics, very light, very small, very portable and very useful. I use it everyday for my voice-over video. The sounds come out of the mics very nicely. It has 3 different voices mode : normal, uncle and females ( like chipmunk ). I really enjoy using it and I take it everywhere I go. The price is okay with the quality of the product. The shipping was pretty quick too. That’s it bye!
Llego en casi un mes pero todo perfecto no tengo quejas 10/10 funciona muy bien y el micrófono funciona perfectamente
Excellent product, connects easily, great reception. YouTube instructions, no English.
Микрофон в оригиналной коробке. Всё ОК. Рекомендую! Покупайте со скидкой 5% -- letyshops.XXXcom/ua/winwin?ww=32187717 (XXX удалите из ссылки, после того как скопируете в браузер).
Produto muito bom! Recomendo!
Llegó muy bien empacado de verdad muy buen producto llegó muy bien es muy buena calidad el Vendedor excelente mandaron lo que en verdad pedí muchas gracias a AliExpress y al Vendedor por sus atenciones de verdad que muchas gracias desde República Dominicana
Excelente sonido en mi teléfono. No conecta con Insta360 X3
very good
As good as expected, decent shiping time.
sweet cute product. so foa so good
muito bom, demorou muito na alfândega...