SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super hell, reagiert schnell und die Funktonen sind 👍 sehr gut. Auch schon bei Regen getestet. Funktioniert einwandfrei
Exactly as shown. Very good quality. Comes with an attachment to hold it to a bar or something to hold on to. Several modes available. Shipped quickly. Recommended. I will definitely purchase more.
تم توصل الطلب في الوقت المطلوب والشحنه في حاله ممتازه
Отличная лампа! Датчик срабатывает примерно на 3 метрах. Светит белым светом. Свет охватывает примерно 2,5 m2.
creería que estarían mas grandes pero iluminan bien para su tamaño, estoy satisfecho connla compra y podria comprar más en una futura ocasión
Comme la. Photo. Petit mais efficace. J'ai galèrer un'peu avec les 3 modes. Mais ça va. Bien lumineux. Détecté bien. Faites les essais la nuit pas'la journée.
good size bracket for fence panels. Bright light
시골에 설치했는데 생각보다 좋다고 하셔서 추가 구매합니다
Works great, easy to install and configure, identifies movement and lights up for 13 seconds. just like described.
Conforme . Fonctionne correctement . Très bonne puissance en lumière
Das ist einfach schlicht und gut. Funktipniert tadellos. Das einzige Problem ist, man kan es nur dort anbringen wo die Sonnenseite ist - also ost-sued-west. NordoostNordwest an der Hauswand unbrauchbar Eins habe ich allerdings auf der Westseite - tagsüber lege ich es dann auf der Suedseite auf eine Bank damit das solar wieder Strom tankt und abends auf die Ablage nahe am Eingang,.
I like these lights there's three different functions. they look well built and being solar are very convenient because you don't have to worry about batteries.
Works exactly as shown. Multiple modes available. Great quality for the price. The lights are easy to attach to the hook, and can be set up pretty much anywhere that the hook can grab onto. Shipped quickly. Recommended, I may buy more of these.
bardzo mocna lampka ,nie spodziewałem sie ,ze aż tak ,polecam!
Articolo perfetto, ben costruito, materiali curati illuminazione ottima, il pannello carica bene e il sensore di rilevamento lavora molto bene
Très bien
생각보다 사이즈가 아담하네요 두개씩 연결해놔야 쓰기 편할지 아님 충분히 밝을지 시골가서 한번 설치 해봐야겠네요
Ottimo prodotto come da descrizione. Si carica col sole e le tre modalità di funzionamento sono perfette per diverse esigenze di illuminazione. Il sensore di movimento funziona bene. Spero tenga la carica quando in inverno ci sarà meno sole. Ancora da verificare la resistenza sotto la pioggia.
paczka dotarła w 14 dni, Towar OK, lampki świecą, ładują się , 3 tryby OK, dosyć mocne światło jak na tak małe lampki - POLECAM
surprisingly very good light output from these, I'll definitely order more. the annoying factor is having the light output side at a 90 degree to where the solar side is, so it actually makes choosing orientation quite a pain