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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Aunque el embalaje exterior estaba bastante bien, una de las baterías tiene un desperfecto y la batería interior, una pequeña muesca. Dicha muesca es muy pequeña y no sé refleja en la foto.
Great charger! Arrived well packaged and on time. Chargers slower when two devices are plugged in, but does the job well.
very helpful and handy product. works good 👍🏼
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المنتج جميل جدا ولكن التأخير كثير في توصيل
I keep it in my car for emergencies. My phone battery died once, and I was far away, unable to contact anyone. I vowed never to let that happen again. I can place it on the dashboard and use the solar panel to charge my phone, ensuring my phone is always ready for a quick charge. A small investment, great security. It gives me a sense of security. If you've ever had this concern, I recommend choosing it. The green light indicates the solar function is working, and the blue light indicates the battery level. You can tell them apart. It's very practical and I would recommend it to everyone. Thanks to AliExpress!
I love this solar power bank! I went hiking in the mountains for three days without electricity. During the day, I placed the solar panel on my backpack, and it absorbed enough sunlight to keep my phone and GPS fully charged for the entire trip. It was a lifesaver and incredibly reliable. It's also incredibly well-made and survived a few drops on rocky terrain. Highly recommended for all outdoor enthusiasts!
Ce chargeur haute capacité est fourni avec des instructions et des précautions détaillées ; elles sont faciles à suivre, même avec des schémas ! C'est un chargeur solaire idéal pour les voyages, les activités de plein air, le sport et la randonnée, mais il vous permet également de rester connecté en cas d'urgence ou de catastrophe, d'alimenter vos appareils électroniques, de rester informé et de maintenir la communication. Soyez prêt, et vous ne serez pas bloqué ! Restez toujours en sécurité !