SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
좀 무겁긴 하지만 크기가 있으니 그러려니 합니다
125cm짜리는 크기때문인지 무게는 좀 무거운편입니다. 확실히 일반3단 자동우산보다 넓어서 마음에 듭니다. 재질은 약간 부스럭거리는 비닐느낌의 소재 입니다. 자동으로 잘펴지고, 잘접힙니다. 일반적인 3단 자동우산과 같이 우산을 당겨서 길이를 작게 만드는게 여성분들은 좀 힘들수 있겠네요.
Very good umbrella as advertised, I love it!
It's a really nice, large umbrella that has the ability to hang keys, wallet, a lightweight bag or even a water bottle on the handle.
Súper buena calidad me encantó y llegó bien rápido
좋은데 진짜 큽니다 ㅋㅋㅋ
Works like an umbrella should. solidly built.
가격대비 나쁘지 않음.
Medidas correctas 125 cm. Todavía no lo he probado con lluvia pero los materiales parecen buenos
폭이 125로 넓긴한데 아치가 안 이쁩니다 꼭 넓은게 필요한게 아니라면 한치수 작은 98?인가 그애가 아치가 훨씬 예쁩니다
커서 비가와도 걱정이 없습니다
상품은 괜찮은데 조금 무겁습니다.
반자동이 아니라서 아쉬워요
조금 무거운 느낌이 있지만 크고 좋아요
좋아요 큰 사이즈 했는데 가방에 들어가고 튼튼해보이고 펼치면 꽤 큼;;
Este paraguas es una pasada. Grande de verdad, de esos que te cubren entero sin que tengas que hacer malabares para no mojarte. Lo compramos por primera vez hace meses y ha aguantado tormentas, viento fuerte y todo lo que le echen… sin romperse ni doblarse. Nos ha ido tan bien que hemos vuelto a comprar otro. La apertura y cierre son suaves, el mango cómodo, y los materiales se notan de buena calidad. Nada que ver con los típicos paraguas que se dan la vuelta al primer soplido. Si buscas un paraguas fiable, duradero y amplio de verdad, este es una apuesta segura. Recomendadísimo.
PERFECTO Tamaño 125 tal como esperaba gran paraguas. Gracias al vendedor por su rapidez,antes de lo previsto. TOTALMENTE RECOMENDABLE
개무거움. 근데 대신 개튼튼함. 그리고 개큼ㅋㅋㅋㅋㅋㅋㅋㅋㅋ 진짜 조온나 큼. 근데 좋음. 산 이유가 장우산 대용 접이우산이라서. 근데 절대 가방에 넣고 비상용으로 사면 안됨. ㅇㅇㅇ
저렴한 가격에 비해 완성도가 좋습니다. 자동 펼치기 닫히는거 괜찮네요.
Great shade umbrella will sure used it during the summer and and it’s raining just like the pictures