SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recomiendo ampliamente este artículo. Tiene mucha fuerza. Aún que es especialmente para fascitis, también trae para dar masajes al talón de Aquiles y para poder masajear piernas, brazos, espalda y cuello. Hice muy buena compra.
Super
Pistolet de massage de chez :Foreverlily Kora Store Vraiment parfait le pistolet de massage waouh 🤩 j'avais le dos noué bloqué depuis une semaine douleur au cou J'ai fait bon usage aussitôt reçu utilisé le jour même mon dos m'a dit merci 🤣🤣🤣 adieu douleur je suis ravie je l'ai utilisé pour mes parents âgés c'est mieux que le massage manuel en plus il y a de nombreuses tête de rechange en fonction de la douleur avec une notice. Je commanderai encore car je l'offrirai à mon entourage, je recommande l'article ainsi que le vendeur 👍😊👍❤❤❤
Коробка была примята. Все целое, массажер был заряжен на 100%. Размер небольшой, удобно самому массажировать заднюю часть шеи. Работает отлично, товаром довольна
This is a super-powerful massager, and it works incredibly effectively. Even though I weigh 97 kg, I was able to stretch my shoulders and arms in a matter of minutes. It's quite unusual when pressing harder on the massager activates turbo mode, and it's 100% maximally effective.
produit de qualité livré avec beaucoup d accessoires mon ostheopathe l utilise lors de ses séances j ai utilisé se produit très efficace
It works and it comes with a variety of attachments. I recommend the purchase of this fascia gun. It also looks good and feels sturdy enough for long term usage.
Все супер! Пришло быстрее срока. Массажор-просто чудо! Очень понравился! Советую...11 насадок, регулируется скорость, по-любому подберете,что вам по душе.
Tal y como está descrito. Muy agradable y bastante fuerza. Muchos accesorios. Faltaría el detalle en los manuales de qué cabezal usar en cada caso.
Leider war der Karton beschädigt, als er ankam. Das hat die Funktion des Massagegeräts aber nicht beeinträchtigt. Für den Preis ist es hervorragend; ich genieße die Massage den ganzen Tag. Ein weiterer Pluspunkt ist die große Auswahl an Aufsätzen.
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Excelente produto, amei, indico super a compra!
honestly love it. I have masseter and PTSD stress which is facia stored; fixes it in a 40 minute full head session.
Суперский аппарат, очень классная насадка из 5 шариков, удобно прорабатывать любую зону, мощность отличная, 10 доп насадок на любой случай, просто the best
Such an awesome device with interesting heads!
Such an awesome device with interesting heads!
Tiene muy buena pinta,es súper potente, estoy a la vista de probarlo,pero se ve robusta y relación calidad precio creo que es una buena compra
Tiene muy buena pinta,es súper potente, estoy a la vista de probarlo,pero se ve robusta y relación calidad precio creo que es una buena compra
Швидка доставка, працює добре, буду замовляти ще один такий для мами