SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Tres métodos de carga
Tres canales de radio
Se puede utilizar como banco de energía
La radio tiene una función de cableado para conectar el cable de auriculares de 3,5 mm.
excelente para usar en acampada, muy práctico. gracias.
Super little device. Very useful for camping and no batteries need to be stored.
exelente, tal cual la reseña, es bastante pequeña, como para llevar en la mano o poner al lado de la cama. La luz no es tan fuerte como parecía, pero está bien. Acá, en Chile que siempre hay terremotos, es necesario tener una radio así. El botón de emergencias aun no se como funciona. cargue con la manivela y cargo de inmediato. me gusta mucho.
parfait, Radio de bonne qualité et se recharge bien au soleil.
Mejor de lo que esperaba, pequeña, compacta y completa. Sintonizacion muy sensible.
La radio funciona bien, la linterna y el flexo también, el botón de la alarma cuando le da la gana.
Tenia muchas ganas de una radio de emergencia de este tipo y me ha encantado.
bon matériel... lampeS efficaces, bouton sos bien Buyant, mollette pour recharger, panneau solaire qui peux peut être recharger mais vu la taille 😁... port usb et batterie qui recharge. seul bémol la radio qui n'est pas super sensible mais habitant en campagne... un peu normal. a l'air solide
Envoi très rapide et bien protégé. La radio est de qualité, le son est bon, les lampes sont assez puissantes. Un équipement complet pour un bon prix. Merci beaucoup.
Ha sido un regalo a un familiar y le ha encantado. La radio funciona perfectamente y tiene un altavoz muy potente . El aspecto está muy bien. Mucha calidad
Muy útil y completo. Muy recomendable
Funciona perfectamente, lo he puesto a cargar al sol y funciona sin necesidad de poner pilas. Además la linterna alumbra muy bien
Es la segunda que pido. Me encanta como se escucha y la luz que da. También se puede usar como powerbank. Gracias!!
Excelente sonido luz cargador y con manivela
perfecta radio para regalo, pilla muy bien las sintonias y la luz y lo demas perfectamente
Recibido en su caja sellada, Embalaje cumplido con el mínimo (caja algo tocada) pero radio impoluta. Sonido cumpliendo bastante bien por lo que es el dispositivo. La sintonización es poca precisa pero la recepción es buena.. Viene cargada y estoy sorprendido de la luz de lectura bastante práctica (se estira para alargarla y el dispositivo se pone en la vertical). Hecho de menos un compartimento de pilas. La carga con manivela me parece poco eficiente para cargar la batería >voy a vaciarla de todo para darme cuenta mejor así que la vía solar. Se ven el material y la construcción bastante buena.
حجمه صغير لكن الصوت والاداء رائع والوصف كما هو مكتوب
Bem Presciso e tudo a condizer com a descrição.
Produkt ok, wszystko działa, trochę trudno złapać odpowiednią częstotliwość w radiu aby nie szumiało.Kolor swiatła LED zimny.