SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Jean de bonne qualité, le tissus le destine plutôt à la saison chaude car il est assez léger. La coupe est parfaite, j’ai fais confiance au guide de taille et c’est exactement ça, bravo. La couleur est conforme à l’image. Très bien, rapport qualité / prix excellent.
What a pleasant surprise! The material is light like a dress pants. The fitting was perfect for the size that I ordered. I am obviously very pleased.
Very pleased with my first order so I ordered two more pair. As Described. Lightweight, stretchy and comfortable. Great for everyday casual wear. Accurate size and fit. Good quality and value. Recommended.
Very nice ítems fast delivery and fit perfect good quality
nice
Great jeans. Flexible, comfortable, and hold up well!
Good
excellent summer jeans. classic cut.
These jeans are made of comfortable and stretch fabric. It’s lighter than regular. Gene fabric is perfect for the summer.
The color is perfect and so is the size. it fits perfectly. The material is thin and ease to dry. Don't hesitate to buy
очень короткие. брала на размер больше, в талии хорошо, но вот длинна выше косточки. они не похожи на фото, обсолютно другие, выбирала светло синие, но пришли темно синие, но цвет красивый. ткань тонкая, для лета то что надо. вообщем джинсы хорошие больше похожи на женские, для не высоких.
Thanks for fast delivery. I'm very satisfied with this item. 저렴하게 잘 구입했습니다. 만족합니다. 배송 빨라서 좋습니다. 고맙습니다.
좋아요
I have been on this site for a while now and I have to admit it is fun. Besides the excellent deals, I have found games and more to keep me entertained.
Ordered April 21. Arrived in Torrevieja Spain on April 26.
좋아요. 잘늘어나요. 두치수작게주문해도 총분해요.
La verdad es que muy bien, buena calidad por el precio pagado. Cómo bien dicen los comentarios, son delgados, sin embargo se sienten muy muy bien para los tiempos de calor. se ven bien y no se ven chafas o de mala calidad. si los recomiendo bastante por el precio. Yo solo compré un par para ver la calidad y la talla correcta. mido 1.70 y peso 80 kg, pedi un 31 y un 32. ambos me quedaron bien. El 31 queda un poco más ajustado sin ser incómodo y el 32 quedó bien, a mí me gusta justo como el 31. pero creo q el 32 se me ve mejor.
These jean pants are very comfortable. The fabric is soft and they are well stitched. The size fits well. I wear a 34 pants and 34 fits perfect around the waist and crotch. The length is perfect for a 30 inseam. They arrived in less than two weeks to my USA address. These are a bargain and the store is recommended.
These jeans had to be returned due to not fitting but this is no reflection of Seller or Manufacturer. Jeans look nice and ate as advertised.
Быстрая отправка и доставка. Брюки неплохие, качество пошива хорошее. Запаха нет. На рост 178 немного длинноваты, надо подшить. На вес 75 немного тесноваты. Что примечательно, эти же брюки тоже 34 размера, но тёмно-синего цвета сидят отлично и не давят. Вот такой разброс качества...