SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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It fits perfectly in my compact car. There are no confusing settings; simply plug it in and it starts working right away
The build quality feels solid. The plastic casing does not feel cheap or flimsy at all
The suction cup holds really tight. I pulled it and it didn’t move at all. The image quality is also better than I expected.
I’m not good with gadgets, but the setup was really simple. I plugged in the memory card, connected the power cable, and it started recording automatically. I didn’t even need to touch any buttons.
Conforme alla descrizione. Soddisfacente.
The quality of the product exceeded my expectations, and the sense of driving safety improved a lot after installing the recorder.
Parfait !!
The quality of the night vision is good for the price, much better than cheaper ones I've tried before.
Bought for daily commuting and so far very satisfied. The installation kit has everything you need without having to buy extra accessories. As soon as you start the car, the camera will turn on automatically, which is very convenient.
Great for people who hate complex equipment! The buttons are big and easy to press, and the menus are intuitive. The picture quality of daily driving is clear and worry-free.
The wide angle effect is very good, and you can shoot both sides of the road. The video playback is smooth and there is no stutter. The car starts automatically, which is very convenient for lazy people like me.
The price is affordable, but the workmanship is solid. Although the night vision is not top-notch, it is enough to cope with urban roads, very satisfied!
Sharp daytime footage and decent night vision. The mount is easy to adjust, and installation doesn’t require drilling holes. Very satisfied with the quality for the price.
It's small and light, and it fits my car very well. Quiet operation with no annoying beeps.
A very reliable small device. I use it every day at work, and it’s never let me down. It's small and light and doesn't take up space.
I am quite satisfied with this recorder, small size, does not take up space, and customer service is particularly in place, customer service will help solve related problems.
It's already been installed and is up and running. It's quite good.
The operation is very simple, the picture is clear, the record is stable, and the size is just right
The new recorder is really good, the recording picture is very clear, and it is much cheaper than physical store. I didn't expect to buy such a good thing at such a cheap price. Genuine, satisfied!
I don't know how to say it.not perfect,makes by plastic,but it can use.