SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ממש ממש טוב
I love this fabric shaver. It is perfect to remove lint balls on your clothing and furniture. I use it on my couch all the time. It is easy to use and charge. One charge last a long time. You will not go wrong in getting this fabric shaver.
This is such a great product! It is one of the best things I have purchased. I have used it on my couches to make them look fresher! The power is strong and the battery life is really good!
Works very well without making small holes in the fabric. Easy to use and charging is a breeze. Just like charging a phone.
It is feels very solid and does not feel like it will break, the blade size is great. Super easy to use.
Ive been using this fabric shaver on sweaters and other clothes that had started to look old and worn, and it works really well.
This is a great fabric shaver! I had a more expensive rechargeable one previously that wouldn't keep a charge. This one is battery operated and works way better than my old one, which was only a year old.
Very good product, quality materials.
Super comfortable to handle, super powerful, 3 speeds. In the photo I put a sleeve from a jersey on, it fits perfectly. Highly recommended.
прикольная штука, скосил весь ворс на все свитерах, аккумулятор мощные-практически не изменился заряд, думаю ее можно намного шире использовать, а не только для стрижки ворса. приехала очень быстро, всем рекомендую!
I am satisfied with the purchase. Everything works well. Fast shipping. Thank you to the seller for the promptness and quality product.
The package arrived quickly, and the product was packed securely. The machine looks nice, feels comfortable in hand, and operates quietly. Charges via Type-C, sharp blades - removes lint well, especially from thick fabrics. The screen displaying the charge is a nice bonus. My wife tested it and is satisfied; she says it's a useful item for household chores. For this price, it's an excellent option.
Excellent product, Effectively removes lint from fabric.serves your purpose very well!
Perfect product!!! Renovate all the sweatpants and jackets for me makes an excellent job
The seller delivered the goods quickly. After I received it, the package was intact and without damage. I am going to use it next.
My old battery operated shaver was very sensitive and prone to snagging the material, and it did not do that great of a job. THIS sweet gadget is as perfect as I could imagine! Does a quick, clean job on pills and lint, and I have become completely casual and confident that the fabric is safe from harm.
I was skeptical at first about whether this would work on my sweater without damaging it, but it did a great job removing pills safely. I have used it on clothing, pillows, and even furniture with great results.
Très sympa de pouvoir commander des lames supplémentaires pour le rasoir a vêtement
Removes lint very well, both for thick knitted and thin fabric. The packaging was dented but the item itself is not damaged. Battery lasts well so far.