SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
like at the picture good parcel, very llight weight, I like it very much
These little clip on lights that fit on your glasses I found to be Not as good as I thought, but they do work and I will use them and I will stop whining about how I cannot fit them to my glasses very well, I shall go on with life with the knowledge that I tried to get them to be the lights that I dream of on my head but the ladies are not attracted to me anymore because I feel that the lights on my head make me feel not so manly
These are great! i can finally see what i'm doing. They clip on my glasses and stay secure while i work. Very satisfied
Los quería para dibujar y tener mejor luz y funcionan perfectamente. Se giran para diferentes ángulos
O clipe fixa bem e a iluminação é forte e ficou bem no meu óculos !!!
Very handy and useful product. I bought it for my kid to develop reading habit despite weak eyesight
built in battery. good lighting to clip on glasses
very cool a bit heavy
Bien reçu. Elles fonctionnent parfaitement. Merci.
All ok. Very nice and good light for reading, etc...
perfectas mini linternas tienen una buena luz y las pinzas te permiten ponerlas en cualquier dirección. todo correcto envío rápido.
Ideal para pomelo en las gafas y desfilar leyendo las partituras de tu instrumento sin ningún esfuerzo
mejor de lo que esperaba
взял второй раз, удобная и полезная вещь.
Excelente. Funcionan perfecto y es justamente lo que estaba buscando. Cumplen perfecto.
muy prácticos me las puse para pintar las uñas y me fue muy bien, son muy ligeras y se adapta muy bien a las patillas de las gafas, las recomiendo mucho