SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
While this isn't the strongest shaver, it was cheap, is small, and good for travel
great shaver i definitely recommend
Le rasoir est arrivé en parfait état, je suis super content d'avoir pu trouver un article d'une telle qualité sur Aliexpress ! Je l'ai utilisé pour Noël, il est fantastique. Il est parfait pour se raser sur le cou. Merci beaucoup au vendeur ♥️!
not tested yet
molto buono ottimo da portare in viaggio davvero piccolo e funzionale
Very good product quality. very fast delivery. nice finish. a must have product. efficient and convenient.
ottimo prodotto. fa una rasatura perfetta non lasciando peli. lo consiglio
llegó en buen estado y se ve de buena calidad ya la probé y funciona muy bien recomiendo al vendedor
funciona perfectamente, especial para viajeros, la recomiendo
Works great! Arrived fully charged. Just as described.
Sehr schöner kleiner Akku Rasierer perfekt für unterwegs rasiert. Sehr gut. Akku hält überraschend Lange tolles Produkt
increhible lo bien que funciona perfecta no ocupa nada fácil limpieza merece la pena
очень быстро и чисто бреет, разве что сильно гладкий и скользкий корпус проскальзывает между пальцами, когда бреешься.
La afeitadora llegó rápido y en buen estado. Cumple con lo que menciona. Siento que se descarga un poco rápido pero está muy bien. Recomendada.
Tolles kleines Gerät. Sieht super aus und funktioniert perfekt. Passt in jede Hosen - Hemdtasche. Abnehmbare Klingen. Leicht zu reinigen. Prima.
Awesome !!
Muszę powiedzieć, że golarka mnie zaskoczyła bardzo pozytywnie! Dotarła na czas ,w oryginalnym opakowaniu, naładowana w 96%. Od razu zrobiłem próbę golenia- 3 dniowy zarost zniknął, w szybkim tempie! twarz gładka, skóra bez podrażnień. Bardzo cicha praca, dobre ostrza, dobrze leży w dłoni. Polecam, zamówię jeszcze dla synów!
excelente, muy cómoda, funcional y de muy buena calidad disfruto de ella
Excellent Highly recommended.
happy with the purchase. delivery was prompt and in good order and condition. product as described and performing as expected.