SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
За таку вартість відмінний мікрофон для телефону. В кімнаті доволі чіткий запис голосу, на вулиці не перевіряв.
it'a amazing product
Хорошая петличка. Мне понравилось качество звука. Микрофоны пришли полностью заряжены. Это хорошо.
These are pretty decent for the price. Works great on my pc for gaming with my son
Came super well packed. Arrived quickly. You can charge your phone and record at the same time. You can also hear the recordings/video connected to the microphone without any issues. I didn’t noticed much difference between the noise reduction but i only tested at home so i guess it would make a big difference either way. It looks nice overall.
buenas calidad, buen alcance, la mitigación de ruido exterior es buena, la mitigación del viento es buena. Si fueran un poco más pequeños serían perfectos.
è il secondo che compro, il primo l'ho perso in mezzo all'erba ed è stato triturato da un trattore. È un buon microfono, ha una buona qualità audio anche tenendolo a 30 o 40 cm dalla bocca. si collega subito senza bisogno di entrare nelle impostazioni del telefono. l'unico difetto è che non resiste ai tagliaerba😄, ma comunque lo consiglio. ottima qualità prezzo
Would buy from again sound quality is great and it’s easy to use.
excelente producto tanto precio y calidad envío Rapido
Bardzo przydatny. Świetnie wykonany i czytelne diody zarówno w nadajniku jak i odbiorniku. Zawsze wiesz czy mikrofon jest włączony, czy nie. W innym modelu po założeniu " czapeczki" zasłaniała diody, a tutaj wszystko jest ok. Podczas dzisiejszych prób odległość kontaktu mikrofonu z Iphone 15 Pro Max oceniam na ok. 40 metrów bez najmniejszych zakłóceń. Jakość dźwięku super. Bardzo polecam ten mikrofon. Niestety nie wiem jeszcze jak długo trzyma bateria, ale mam nadzieję, że będzie ok. Poza tym zamówiłem wariant dwóch mikrofonów, gdzie nie zawsze trzeba używać dwóch, a wtedy jeden zostaje mi w zapasie ;-).
Bardzo dobrej jakości mikrofony. Dźwięk super nawet w zatłoczonym pomieszczeniu
Good quality
Por el precio fue una buena compra, se nota bastante la reducción de ruido, solo hay que hablar un poco más alto si lo tienes de solapa
가성비 좋은 마이크로 사용 하는데 별 문제없을 정도로 추천 할 만한 제품입니다.
wszystko zgodnie z opisem. Fajny zestaw mikrofonów do smartfona, Dobrej jakość dźwięku, funkcjonalne pudełko, dobra cena. Polecam sprzedawcę 👍
Bon micro avec qualité sonore très correcte pour un petit prix. Il est reconnu facilement par mon pc et mon téléphone. L'autonomie est de 2-3h et il se charge rapidement.
Bon micro avec qualité sonore très correcte pour un petit prix. Il est reconnu facilement par mon pc et mon téléphone. L'autonomie est de 2-3h et il se charge rapidement.
very wonderful and its working perfectly well. I recommend
todo llegó muy bien 👍🏻❤️🩹❤️🩹
Good quality