SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Llegó a tipo , y es de acuerdo alas especificaciones del proveedor. Me gusto y por el costo es buena compra
bien solo que por error lo pedí con conexión europea por lo demás super es el segundo proyector y lo agarre en promoción buen producto recomendable .llegó rápido y en tiempo
Estaba muy contento con él, pero el mando ya ha dejado de funcionar sin motivo aparente
bonjour merci beaucoup, très content du produit . image très bonne. je recommande vivement au vendeur.
Many time received this projector and as usual thos good item
It’s been running g for hours with no issues. Seems to be a good product. Thanks for being an honest seller. Lot of sellers here are scams. Great projector.
to już na pewno nie pierwszej i nie ostatni mój zakup u tego sprzedawcy .Kupowałam kiedyś i byłem zadowolony kupiłem teraz dla sąsiada i dla znajomego to jest naprawdę świetny produkt tym bardziej za tą cenę
Excelente; todo en buenas condiciones. ya he pedido varios
Súper 💯. No trae el cable hdmi. Lo recomiendo al 1000%
Realmente no es tan facil de poder ver peliculas o conectar el celular al proyector si toma un tiempo o yo no supe como rapido, se puede conectar via Bluetooth a otra bocina te agradezco si me regalas un like 🤗
funciona bien, debe estar completamente oscuro el salón para poder ver claramente la imagen
produto excelente que não me canso de comprá-lo. totalmente recomendável. testado e aprovadíssimo. tudo que você precisa em uma tela este projetor apresenta
Excelente, es lo prometido. en habitaciones iluminadas no se ve bien pero al apagarla tiene muy buena definición
норм. якість зображення не як в телевізорі, трохи томить , а особливо звук охолоджуючої системи, потрібно відчувати подальше від себе, вбудований динамік теж норм, але краще підключати незалежну аудіо систему, смарт додатки великий +
This is my second one, fantastic
worked great
Excelente
Projektor super jak za tą cenę, obawiałem się że jakoś wyświetlania może być słaba ale zdjęcia i filmy wyświetlane w bardzo dobrej jakości. Polecam , na pewno kupiłbym jeszcze raz.
excelente
mega