SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fastuss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Compacto y portátil
Carga ultrarrápida de 45W
Carga tres dispositivos a la vez
20,000mAh de Alta Capacidad
¿Curioso por cuánto tiempo dura 20000mAh?
Batería Segura de Polímero de Litio
Compatible con más de 1000 dispositivos
Especificaciones
Very good powerbank. After doing some rough first hand experiment on the battery capacity to see if it's true to description it looks like it does. First hand calculations showed a capacity of 19000mAh without accounting measuring errors. So this looks like a legit product.
Very happy with the product and the store.
I got the charger a little earlier than expected, which was nice. The charger works very well. I've charged my phone a couple of times and it showed fast charging and did a full charge in a few hours. It's not too big or heavy and comes with a carry bag. I will be using it in China this fall since it's 3C certified.
Looks very nice. Heavier than I thought it would be. Didn’t realize it came with a nice carry case as well.
Neat and well made, slightly heavier than I imagined. Will probably charge my phone 3/ 4 times when the unit is fully charged.
Excelente PowerBank, de lo mejor que he comprado hasta ahora. La calidad de construcción de Vention es increíble y los 45W de potencia son reales, carga mis dispositivos súper rápido sin calentarse. Los 20,000mAh rinden muchísimo para varios días de uso. Llegó en perfecto estado y muy rápido. ¡Totalmente recomendado
Exactly as described. Easy to charge with the built in cable. Same cable quickly charges phone. This battery holds about two complete charges for my Vivo x300 Pro and I don’t need any additional cords to charge it. The cord acts as a wristband. CCC certified for airline travel inside of China. Easy to put cord back as a wristband loop and to get cord out to use.
el producto es de calidad, tardó dos semanas en llegar.. vino bien empaquetado
Funciona muy bien, y la entrega llego más rápido, estoy muy satisfecho con el pedido.
works well. not too heavy either.
Works well, it fast charges my phone too which is quite nice. The size is very small and compact as well. Build quality is solid, I would recommend.
Me encanta, es súper compacto y no pesa mucho, aparte de que soporta carga ultra rápida para mí teléfono Samsung Galaxy Note 10 Plus 5G. trae una bolsita suave para guardarle que funciona también para limpiar la pantalla. Me encantó quiero comprar otro 😀
Nagyon jól működik! megérte az árát.
super contento, venía al 83% de carga, y carga muy rápido en mi Xiaomi 14t pro y lo más importante con certificación CCC para viajar a China.
ottimo prodotto sono molto soddisfatto consiglio venditore.perfetto come da link
Great product with true specifications
Me gustó mucho el producto, se ve de buena calidad
The capacity doubles the 10000ma one but the size is only ~30% larger than the 10000ma one, which is still good for travel. It outputs 45w max. So the specs are true.
מוצר איכותי מאוד. מעט כבד אבל סבבה ל 20000. מטעין סופר מהיר לטלפון סמסונג גלאקסי.
Arrived relatively quick for a battery. CCC mark as promised. Detachable usb-c cable is nifty. Charges fast, loads of capacity. Very worth it!